Frequently Asked Questions

Please review the following FAQs to see if your question is answered here. If you need further assistance please call 626-398-2339 or email us.

How do I log in to my Giving Account (Donor Portal) to make changes?

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Go to https://donor.idonate.com/frontierventures. Enter the email address you gave us. The system will send you a temporary code to access your account. You may create a password if you want to.

How do I change or cancel a recurring donation before it processes?

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Login to your Giving Account to make changes to the donations which are set up in the system. If you need assistance, please contact our office at 626-398-2339 and choose the option for help with electronic donations or email us. 

We cannot, update payment information via email. Please do not leave payment information in a voicemail.

Can I make one donation that is for multiple people online?

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Yes, we have two pages, “Multiple People” and “Multiple Projects” where you can add as many designations as you like. 

When will I receive my year-end summary of donations to Frontier Ventures?

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If we have a valid email address on file for you, an email summary of donations will be sent out by the end of January. If not, you will receive a paper summary via US mail before the end of January. These time frames comply with IRS requirements. If you need a paper summary (instead of an email) or a replacement (email or paper) summary, contact us and we can make sure you get one. 

How do Non-Profit evaluation organizations rate Frontier Ventures?

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Many people wish to review Non-Profit Organizations to which they contribute in order to get a better understanding of them. If you wish to do this for Frontier Ventures, please note that Frontier Ventures is a “dba” of Frontier Mission Fellowship, or FMF. We are the same organization, but changed our name in 2015. If you wish to search further, then please search for us as: Frontier Mission Fellowship. You can contact us using the email link above if you need our EIN.